Terms of Service

Last updated: June 2026

These Terms of Service (the “Terms”) govern your access to and use of the website at broadheadmedia.com (the “Site”) and the services provided by Broadhead Media (“Broadhead Media,” “we,” “us,” or “our”), a Colorado-based marketing, web design, and AI agency serving the outdoor industry. By using the Site or engaging us for services, you agree to these Terms. If you don’t agree, please don’t use the Site or our services.

1. Acceptance of these terms

By accessing the Site, submitting an inquiry, or entering into an agreement with us, you confirm that you’ve read, understood, and agree to be bound by these Terms and our Privacy Policy. If you’re using the Site or engaging us on behalf of a business, you represent that you’re authorized to bind that business to these Terms.

2. What we do

Broadhead Media provides marketing and technology services for hunting and fishing guides, outfitters, lodges, and related outdoor businesses. Our services may include:

• Website design, development, and hosting
• Our AI booking assistant (“Spotter”) and related AI tools
• Search engine optimization (SEO) and AI search visibility
• Paid advertising and campaign management
• Content, photo, video, and branding work

The specific services, scope, deliverables, and timeline for any engagement are set out in a separate written proposal, quote, or statement of work agreed between us (each, an “Agreement”). Where these Terms and an Agreement conflict, the Agreement controls for that engagement.

3. Estimates, proposals, and pricing

Pricing is quoted per project or per service. Any estimates, proposals, or quotes we provide are for planning purposes and are not binding until accepted in writing by both parties (an email confirmation counts). Estimates may change if the scope, requirements, or assumptions change. Nothing on the Site constitutes a binding offer or a guarantee of price or availability.

4. Your responsibilities as a client

To do good work, we need your help. When you engage us, you agree to:

• Provide accurate, complete, and timely information, content, access, and approvals;
• Hold the rights to any text, images, logos, video, or other materials you give us to use, and grant us the license needed to use them for your project;
• Review deliverables and provide feedback within the timeframes we agree, so the project can stay on schedule;
• Use the Site, our services, and any AI tools lawfully and as intended; and
• Keep any account credentials we share with you secure.

Delays caused by missing materials, slow approvals, or third parties may affect timelines and are not our responsibility.

5. Payment

Fees, payment schedules, and billing cadence (for example, one-time project fees, monthly retainers, or pre-season/annual billing) are set out in your Agreement. Invoices are due as stated in that Agreement. We may pause or suspend work, hosting, or services for accounts that are past due. Unless your Agreement says otherwise, fees are non-refundable once work has begun, and recurring services continue until cancelled per the terms of the Agreement.

6. Intellectual property

Upon full payment for a project, you own the final delivered website and the content we create specifically for you under that Agreement (the “Deliverables”), except for the items described below.

Broadhead Media retains all rights to its own pre-existing and underlying materials — including our tools, frameworks, code libraries, components, methods, know-how, the Spotter platform and its software, and any third-party or licensed assets — none of which are assigned to you. Where those materials are embedded in your Deliverables, we grant you a non-exclusive license to use them as part of the Deliverables for their intended purpose.

We retain the right to display work we’ve produced for you in our portfolio, case studies, and marketing, and to include a discreet “Powered by Broadhead Media” credit on websites we build, unless we’ve agreed otherwise in writing.

7. Acceptable use of this website

When using the Site, you agree not to:

• Use it for any unlawful purpose or in violation of these Terms;
• Attempt to gain unauthorized access to the Site, its servers, or related systems;
• Interfere with or disrupt the Site, or introduce malware or harmful code;
• Scrape, harvest, or misuse data from the Site or the Spotter assistant; or
• Submit false information or another person’s details without permission through our contact form, chat, or scheduler.

8. Third-party services

The Site and our services rely on third-party providers — for example, hosting and analytics, transactional email, scheduling, and the AI provider that powers the Spotter assistant. Your use of features that depend on those providers may also be subject to their terms. We aren’t responsible for the acts, omissions, or availability of third-party services, and the Site may link to third-party sites we don’t control.

9. Disclaimers

The Site and our services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Site or services will be uninterrupted, error-free, or secure.

Marketing involves factors outside our control. We do not guarantee any specific result — including particular search rankings, traffic, leads, bookings, or revenue. AI tools, including Spotter, can make mistakes and should not be relied on as the sole source for critical decisions.

10. Limitation of liability

To the fullest extent permitted by law, Broadhead Media will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, data, or goodwill, arising out of or related to the Site, our services, or these Terms. Our total liability for any claim relating to a given engagement will not exceed the amount you paid us for the services giving rise to the claim in the three (3) months before the event.

11. Indemnification

You agree to indemnify and hold harmless Broadhead Media and its owner from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the Site or services, your content or materials, or your breach of these Terms.

12. Governing law

These Terms are governed by the laws of the State of Colorado, USA, without regard to its conflict-of-laws rules. Any dispute relating to these Terms or our services will be subject to the exclusive jurisdiction of the state and federal courts located in Colorado.

13. Changes to these terms

We may update these Terms from time to time. When we do, we’ll revise the “Last updated” date above and post the new version on this page. Changes take effect when posted. Continuing to use the Site or our services after a change means you accept the updated Terms.

14. Contact

Questions about these Terms? Email us at [email protected].